TERMS AND CONDITIONS
- INTRODUCTION
These Terms and Conditions (“Terms”) govern the use of MV Selection Ltd website ( www.mvselections.com ), Facebook (MV Selections), Instagram (mvselections27) accounts, products, and services. By accessing or purchasing from our online platforms, you agree to comply with these Terms and Conditions, Shipping/Refund/Return and Cancellation Policies. If you do not agree, you must cease using our Service and using our online platforms immediately.
We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the Website and/or the MV Selection Ltd Service from time to time. We will post any changes on the Website, and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the MV Selection Ltd Service or Website / Online Platforms mentioned above. Your continued use of the website constitutes acceptance of the revised Terms.
2. ELIGIBILITY
To place an order, you must:
- Be at least 18 years old
- Provide accurate and complete information.
- Be legally capable of entering into binding contracts under UK law.
3. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Disputes are subject to the exclusive jurisdiction of the courts of England and Wales
4. PRODUCTS & DESCRIPTIONS
We take reasonable care to ensure that product descriptions, colours, sizes, and photographs are accurate. However:
- Colours may vary due to device display settings
- Measurements are approximate
- Products remain subject to availability
We reserve the right to withdraw, modify, or discontinue products at any time.
5. PRICING & PAYMENT
- Prices are listed in GBP (£) and include VAT where applicable.
- All orders are subject to our review / stock check and acceptance. You will receive the confirmation email with payment link to make the payment once we accepted your order.
- Order will be processed only after receiving the safe receipt of payment.
- Prices may be updated at any time before your order is accepted.
- Payment must be made using the methods displayed at checkout.
- You confirm that you are authorised to use the chosen payment method.
- If pricing errors occur, we reserve the right to correct them and cancel orders where necessary.
6. ORDER ACCEPTANCE
- You will receive an order confirmation email after placing an order.
- We may cancel an order for reasons including:
- Stock unavailability
- Payment failure
- Suspected fraud or misuse
- Pricing or product-description errors
7. SHIPPING & DELIVERY
- Delivery times are estimates only and not guaranteed. We are not liable for delays caused by couriers, customs, or external events outside our control.
- Risk passes to you upon delivery; ownership transfers once full payment is received.
8. RETURN CONDITIONS
Returned items must be:
- Unworn and unwashed
- In their original packaging
- With all tags intact
9. COTACT INFORMATION
Email: sales@mvselections.com
Contact No: +44- 07386160601
Return Address: MV Selection Ltd, ,6,French Burr Place, Gloucester, GL1 5PH, United Kingdom
10. REFUNDS
Refunds are processed within 7 working days of receiving your returned item(s), using the original payment method. Refer our Shipping/Refund/Return and Cancellation Policies.
11. PRIVACY & DATA PROTECTION
Your information is processed in accordance with our Privacy Policy and in compliance with the UK GDPR and Data Protection Act 2018.
12. LIMITATION OF LIABILITY
1. General Limitation
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to the use of the website, purchase of products, or any services provided, including but not limited to:
- loss of profits or revenue,
- loss of business or opportunity,
- loss of data,
- personal dissatisfaction with products, or
- delays in delivery.
2. Product-Related Claims
The Company’s liability for any defective, damaged, or incorrectly delivered product shall be limited to one of the following, at the Company’s discretion:
a) replacement of the product,
b) repair the item (if applicable), or
c) refund of the purchase price paid for the affected item.
3. Service and Website Availability
The Company is not liable for any loss or damage resulting from:
- website downtime or technical issues,
- interruptions in payment processing, shipping, or communications,
- unauthorized access, cyber incidents, or data breaches beyond reasonable control, or
- errors or inaccuracies in product descriptions, sizing, colors, or availability, except were prohibited by law.
4. Maximum Liability Cap
In all circumstances, the Company’s total aggregate liability to any customer for any claim arising from the use of the website or purchase of products shall not exceed the total amount paid by that customer for the specific order from which the claim arises.
5. Customer Responsibilities
Customers are responsible for:
- Read the Description, verifying measurements, sizing, and order details,
- providing accurate shipping information, and
- complying with care instructions for purchased products.
- The Company is not liable for damage resulting from improper use, washing, handling, or alteration of products.
6. No Liability for Third Parties
The Company is not responsible for the actions, omissions, or performance of third-party service providers, including manufacturers, couriers, payment processors, or platform hosts, except where required by law.
7. Non-Excludable Rights
Nothing in this clause excludes or limits any rights, warranties, or remedies that cannot be excluded under applicable consumer protection laws. Where such laws apply, the Company’s liability shall be limited to the minimum extent permitted by those laws.
12. FORCE MAJEURE
1. Definition
The Company shall not be liable for any failure to fulfil, delay in fulfilling, or partial fulfilment of orders, deliveries, or services under this Agreement (including order processing, inventory availability, shipping, customer support, or website functionality) to the extent such failure or delay is caused by circumstances beyond the Company’s reasonable control (“Force Majeure Event”). Force Majeure Events may include, but are not limited to:
- natural disasters (such as floods, storms, earthquakes, or fires),
- war, terrorism, civil unrest, or government restrictions.
- pandemics, epidemics, or public health measures.
- supply chain disruptions, factory closures, or transportation interruptions.
- labour strikes or lockouts affecting suppliers, manufacturers, logistics providers, or carriers.
- widespread utility, internet, hosting, or platform outages, cyberattacks, or major technical failures beyond the Company’s control.
2. Notice
The Company will use reasonable efforts to notify customers of known delays, disruptions, or unavailability related to a Force Majeure Event via the website, email, or other appropriate communication channels.
3. Suspension of Obligations
Order fulfilment, delivery timelines, product availability, or website services impacted by a Force Majeure Event may be suspended or delayed for the duration of the event and a reasonable recovery period thereafter.
4. Duty to Mitigate
The Company shall take reasonable steps to minimize the impact of the Force Majeure Event, including using alternative suppliers, shipping methods, or technical solutions where practical.
5. Customer Options
If an order cannot be fulfilled within a reasonable time due to a Force Majeure Event, the customer may choose to:
a) wait for fulfilment once service resumes,
b) request an alternative item if available, or
c) cancel the order for a refund of any amounts paid for undelivered goods.
6. Extended Force Majeure
If the Force Majeure Event continues to materially affect operations for more than [30/60/90] consecutive days, the Company may cancel affected orders without further liability, provided that any payments for undelivered items are refunded.
13. INDEMNIFICATION
You agree to indemnify, defend, and hold MV Selection Ltd, and its parent company, subsidiaries, partners, officers, directors, agents, service providers, suppliers and employees, harmless against any claims, demands, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) made by a third party that result from:
- your breach of these Terms of Service or any related referenced documents, or
- your violation of any law or the rights of any third party.
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